What is the delivery time for my order?

• Delivery typically takes 3-5 business days.

Do you offer free shipping?

• Yes, we offer free delivery on orders above Rs. 2000.

What if I don’t like the product?

• You can return the product, but courier and handling charges will apply.

What if I receive a damaged product?

• If the product is damaged, we will cover all courier and handling charges for the return.

How can I track my order?

• Once your order is dispatched, you will receive a tracking number to monitor its progress.

How do I initiate a return or exchange?

• Contact us at info.essenzapak@gmail.com within 7 days of receiving your order.

Can I cancel my order?

• Orders can be canceled before dispatch by contacting us directly.